Shipping and returns

Shipping

We roast coffee in small batches and ship it as whole beans. We confirm the delivery area, cost and expected delivery time by email when we confirm your order.

Damaged or wrong items

If your order arrives damaged or is not what you ordered, email hello@avioncoffee.com within 14 days of delivery, with your order number and a photo. We will make it right.

If you are not happy with the taste

Tell us what you tasted and how you brewed it. We are glad to suggest changes to your grind, ratio or water, or a different coffee that suits you better. Our coffee journal also has guides for every brew method.

Subscriptions

To change, pause or cancel a subscription, email us before your next delivery is roasted.